This hotel features a custom-made 1930s Schindler cage lift and a full-scale replica of a 1930s seaplane in the Rosemonde Aviation Lounge, an arcade with a selection of the world's top luxury brands, customised Rolls-Royce Phantoms, a marble staircase and the 900-m² Palace Suite. Built in 2009, the air-conditioned establishment offers a total of 235 rooms and welcomes guests in a lobby with 24-hour reception and check-out service, hotel safe, currency exchange facilities and cloakroom. The hotel additionally houses a hairdressing salon, café, bar and restaurant. The conference facilities and WLAN Internet access may be of use to business guests, whilst room and laundry services are also provided. Those arriving by car may leave their vehicle in the car park or garage.

With its unique location on the Bund (the only new building in over 60 years), the hotel enjoys stunning views along the Bund, across the Huangpu River to Pudong and also the gardens of the former British Consulate located next door, which give a welcoming green aspect to the busy cityscape.

The hotel's food and beverage options include The Yi Long Court Restaurant, Lobby Lounge, Sir Elly's Restaurant Bar and The Compass Bar.