Towering over the exciting ethnic district of Singapore, this 21 floor hotel features 530 guest rooms equipped with the modern conveniences for a comfortable stay. Facilities include food and beverage outlets like the New Park Cafe, New Park Cafe 2, Hai Xiang Restaurant, Chances Lounge and Surf & Sip Internet Cafe; conference facilities catering to groups of between 10 and 500 people with spacious breakout rooms, shopping facilities, as well as a hospitality lounge for guests who have checked out, allowing them to relax and wait in comfort for their transfers to the airport. It is air-conditioned and has a lobby with 24-hour reception, a safe, currency exchange facilities, lift access, parking facilities (subject to fees), as well as room and laundry services (both subject to fees). The large lobby is decorated in beige tones with marble flooring and tall striking glass chandelier, the use of natural elements offer a warm and inviting ambience.

The hotel is located at the heart of Singapore's Little India on Serangoon Road, just a short walk from the famed Mustafa store - a 24-hour emporium-cum-department store, and the Farrer Park Mass Rapid Transit station. It is a 10-minute drive to Singapore's Suntec City, Millenia Walk and the Singapore International Convention & Exhibition Centre, while Singapore Changi International Airport is a 20-minute drive away. The hotel also provides a complimentary shuttle to designated stops along Orchard Road, which is a 10 to 12-minute drive away.

Breakfast is served as a buffet, while lunch and dinner are available either in buffet-form or à la carte.