The hotel offers 40 rooms and 9 suites which are individually decorated. Here the guests will appreciate the friendliness of the private hotel combined with the attention to detail of the finest establishments. In addition to a lobby area with 24-hour reception and check-out services, a hotel safe, currency exchange facilities, cloakroom and lift access, facilities available to guests at this hotel de charme include a café, hairdressing salon and a bar, as well as a restaurant and Internet access. Room and laundry services are provided, and parking spaces and garage parking are available for guests arriving by car (garage parking for a fee).

The hotel is located only 20 minutes from Bordeaux city centre, and is set amidst the vineyards of Château Smith Haut Lafitte. The establishment is 20 minutes' drive from Bordeaux International Airport.

There is a gourmet restaurant, La Grand'Vigne, and a country inn, La Table du Lavoir. A continental buffet breakfast is served in the morning. Lunch and dinner can be enjoyed à la carte or selected from menu options.