The hotel displays modern architecture, 230 rooms in total, and is suitable for those travelling either for business or leisure. It offers covered parking facilities, a beauty salon, tobacconist, travel agency, currency exchange facility, a non-smoking floor, a laundry service and dry cleaner's shop. Room service, a medical service, a babysitter service, safe deposit boxes, car rental, a shoeshine service and a dressmaking service are all also available. A theatre, a restaurant, café, meeting rooms and 14 lounges for events and conventions with a capacity of between 25 and 700 persons also feature. Business travellers are sure to appreciate the business centre which provides computers, Internet access, a fax service, copier, scanner, printer and secretarial assistance. The lobby bar, 'The Park', offers live music and national and international drinks.

The hotel is located in the centre of the city, between the 2 principal avenues of Francisco I. Madero and Álvaro Obregón. It is only a few minutes away from recreational centres and the agricultural zone, while the historical, commercial and financial centres are all just 3 blocks away. It is 15 minutes to the airport.

The hotel has a restaurant serving international food, 'The Ferns'. It provides a relaxed and intimate atmosphere ensuring guests privacy and comfort. The cafeteria 'The Tabachín' offers a breakfast buffet service.