The hotel was renovated in 2009 taking into account contemporary concepts of modernity as well as the latest user demands. It is furnished and decorated with delicate and typical regional elements. All of the 70 guest rooms feature modern amenities and conveniences and offer a view of the city or the mountains. Facilities on offer to guests include 24-hour reception and check-out service, a hotel safe, currency exchange facilities, a cloakroom, lift access, a café, a bar and a restaurant. Business guests are sure to appreciate the conference facilities. Furthermore, wireless Internet access and room and laundry services are provided.

The hotel is strategically located near important places like Qoricancha, the Temple of the Sun, and the traditional main square Plaza de Armas. It is a 10-minute cab ride to the airport and 5-minute walk to the railroad station to Puno.

A continental breakfast buffet is served each morning and lunch and dinner may be selected à la carte, whilst dinner is alternatively offered from a set menu.