The aparthotel features a mix of 242 hotel-style guestrooms, studios, and one-bedroom apartments serviced by three lifts, and housed in the old-world charm of heritage-listed buildings. Guests are welcomed in a lobby with 24-hour reception and check-out service. Additional facilities at this air-conditioned establishment include lift access, a newspaper stand, a bar and a restaurant. Business travellers are sure to appreciate the conference facilities and Internet access. Room service and a laundry service are available, and those arriving by car may leave their vehicle in the hotel car park.

The hotel is centrally located just a few minutes' walk from Hobart city centre. It is only one block from the famous waterfront and directly opposite the Federation Convention Centre. Salamanca Place and its legendary market, restaurants, harbour and waterside festivities, such as the annual Taste of Tasmania, are only a gentle stroll away. The Tasmanian Museum and Art Gallery are 200 m from the hotel, and Mount Wellington is about 20 km away. Hobart International Airport is around 25 km away.

The hotel has a restaurant offering Tasmanian cuisine and quality fresh produce. The morning buffet features continental or full, cooked breakfast. A reservation is required for lunch and the à la carte dinner. There is also a bar serving cocktails, Tasmanian wine, and premium Tasmanian beers.