The hotel is fully air-conditioned and includes a lobby with a hotel safe, currency exchange facilities, lift access, a restaurant, room and laundry services and a car park. Furthermore, the hotel has a function hall and 3 meeting rooms which are fully equipped to ensure the success of every function and event. The main function room can easily accommodate between 100 and 200 guests for banquets and 250 guests using theatre-style seating. Smaller meeting and break rooms are also available.

This hotel is the perfect choice for all leisure and business travellers. It is conveniently located in the heart of Kuala Lumpur's Chinatown, close to bustling shopping areas and major tourist attractions such as the National Mosque, Merdeka (Independence) Square, Sri Mahariamman Temple and many others. Guests can experience first-hand the rich, vibrant and colourful sights, sounds and culture of Kuala Lumpur's Chinatown from the comfort of the hotel. The city's Central Business District lies within easy reach and taxis and limousines are always available at the hotel's doorstep. Kuala Lumpur International Airport is 1 hour away by car.

Café Malaya possesses an ambience that exudes simplicity and comfort. The walls of this coffee house are adorned with Chinese calligraphy, lanterns and artistic paintings. It serves local dishes as well as all time favourites such as Nyonya Laksa, Yong Chow Fried Rice and Fish & Chips.