Combining the charm of the past with all modern comforts, this city hotel offers a family atmosphere and comprises a total of 55 rooms spread over 4 floors. Facilities on offer to guests include a lobby, a hotel safe, lift access, a cafe and a bar. It also offers a restaurant, Internet access (for an additional fee) and a TV lounge. Guests may also take advantage of the laundry service (charges apply) and there is parking available in the car park of the covered garage (both incur an additional fee). The hotel has a small welcoming lobby with a tiled floor and a small seating area.

The hotel is located on the Piazza Grande, in the centre of the Old Town, just a few minutes from the train station, the bus station (100 m) and the lake (300 m), and in the most important part of Locarno. Guests will find restaurants and shops in the immediate vicinity of the hotel and the Madonna del Sasso is 300 m away. It is 3 km to Ascona, 4 km to Brissago Island, 20 minutes by car to the Verzasca valley, 25 minutes' drive to the Bellinzona Castles and a 40-minute drive to Lugano.

The hotel serves meticulously prepared cuisine which includes traditional Ticinese and Italian dishes (pizzeria with wood-burning oven) and a cellar stocked with regional and classic wines. Guests may select their breakfast from a buffet.