This modern hotel is spread over 5 floors and comprises a total of 187 rooms. Facilities include a 24-hour reception service, a bar, a restaurant, a hotel safe, currency exchange facilities, lift access, a newspaper stand, conference rooms and a public Internet terminal. Those arriving by car may take advantage of the hotel's car park or garage facilities. The marble floored lobby is medium-sized and pleasantly decorated in mainly Art Deco style, in subtle browns and beige. There is ample seating available and adjoining the lobby is a pub and shop.

This hotel is located close to Waterloo Eurostar, on Lambeth Road. It is 1 minute's walk from the South Bank of the River Thames and lies opposite Big Ben and the Palace of Westminster. Some of London's most famous landmarks are nearby, including Big Ben, the London Eye, London Aquarium, Westminster Abbey and Buckingham Palace. The vibrant south bank of the Thames and the Lambeth North tube station can be reached within a 5-minute walk. Shopping facilities and restaurants are within 1 km of the hotel and bars and pubs within 500 m.

Guests may select their breakfast, midday and evening meals from ample buffets. Lunch and dinner may alternatively be taken à la carte or chosen from a menu.