Completely renovated in the year 2000, this modern city hotel comprises a total of 262 rooms spread over 7 floors. Facilities on offer include a foyer with a 24-hour reception desk, a lift, a cloakroom, a safe and a currency exchange facility. There is also a café, a hairdresser's salon, a bar with dance floor, a TV room, a lounge, a conference room and an air-conditioned à la carte restaurant within the elegant hotel building. Medical assistance and Internet access are additional services on offer and room and laundry services can be taken advantage of. Those arriving by car may make use of the car park and garage facilities. The hotel has a grand entrance and reception area with white marble flooring. The furnishings are of a classical style with many different features such as a 16th century English wall clock and some 18th century pieces, which can be seen in the public areas and even in some of the bedrooms.

Located at the heart of Madrid, this luxury hotel lies in the Paseo de la Castellanam, a modern finance and business district of the city. Due to its central location, this is the ideal stopover point for those on sightseeing of shopping trips to the Spanish capital. The Prado as well as the royal palace are to be found in the vicinity and the congress centre as well as the exhibition centre lie within 15 minutes drive of the hotel. Links to the public transport network are some 50 m away and the city airport is about a 15-minute drive away.

Guests may select their breakfast and evening meals from ample buffets; lunch and dinner may alternatively be taken à la carte. Special dietary requirements as well as individual-specific dishes may be prepared.