In legendary Palmeraie, set in expansive garden grounds, the air-conditioned, 14-room city hotel never fails to live up to its reputation of impeccable Shama service and hospitality. The hotel's splendid garden provides a serene oasis of combined luxury and authenticity, which will offer visitors a tranquil escape, with the beautiful garden releasing a thousand fragrances. Guests are welcomed into a lobby with 24-hour reception and check-out services. Facilities at the hotel include a hotel safe, currency exchange facility, lift access and a TV lounge. There is a children's playground for the hotel's younger guests (fees apply), a café and a restaurant on-site, while there are also conference facilities for business travellers. Guests can take advantage of the hotel's room and laundry services and those arriving by car may leave their vehicles in the hotel's car park. Furthermore, catering, car rental, baby-sitting, excursion planning or even Moroccan cooking lessons are among the services available. The hotel also offers a shuttle service.

Nestled in a tranquil heaven in the heart of the palm groves, away from the bustle of the city centre, and 10 minutes from the famous city walls, this guest house and charming residence is one of the most beautiful villas in Marrakech. It is approximately 10 km from Marrakech-Menara Airport.

The hotel restaurant offers refined Moroccan cuisine.