The air-conditioned hotel comprises a total of 96 suites. Facilities include a foyer with a 24-hour reception desk, a safe, a currency exchange facility and a supermarket as well as a bar, a restaurant and conference facilities. Rooms service allows for an even more agreeable stay and there are laundry and medical services to make use of, 24-hour security and, on request, babysitting.

This quiet hotel is located at the top of Queen's Drive away from it all, yet still just a lift ride from the hustle and bustle on lively Montego Bay. The lift takes guests to Gloucester Avenue at the heart of the exciting town, the so-called Hip Strip at Doctor's Cave Beach. Duty-free shops, restaurant and lively nightlife venues are to be found across the street. Sangster international airport is about 5 km away and it is an around 30-minute drive to Rose Hall Great House, whilst Martha Brae River is approximately 1 hour away and it is 1.5 hours by car to Dunn's River Falls. Negril can easily be reached in just 1 hour 15 minutes.

A continental breakfast is on offer to guests each morning; lunch and the evening meal may be taken à la carte or chosen from a menu. Special dietary requirements can be catered to. It is possible to book a full-board or a bed and breakfast only stay.