This modern family friendly city hotel was renovated in 2008 and comprises a total of 282 guest rooms and offers 5 meeting rooms as well as 22 suites. Facilities on offer to guests at this air-conditioned establishment include a lobby area with a 24-hour reception and check-out service, a hotel safe, a currency exchange facility, a cloakroom and lift access as well as a newspaper stand. It also offers a café, a bar and a restaurant and business guests will appreciate the WLAN Internet access and conference facilities. Guest can also take advantage of the room and laundry services and there is a car park and covered garage parking for those arriving by car. This hotel participates in the "Green Partnership Program" Medium sized modern lobby featuring floor to ceiling windows.

This hotel is located in the heart of the city centre area, in the historic entertainment district and within easy access of both the Via Rail train station and Ottawa Central Station (6 km). It is the ideal base for business and leisure travellers, bringing guests within walking distance of the downtown core and Ottawa's best attractions, including the National Gallery of Canada (900 m); Gatineau National Park; the Rideau Shopping Centre; ByWard Market with its nightspots and bars; Rideau Canal; and the parliament buildings. It is just 4 km to Dow's Lake, 5 km to the Canadian War Museum and 9 km to Mooney's Beach Bar. It is a 25-minute drive to the Mont-Cascade ski region and Ottawa's Macdonald-Cartier International Airport is just 15 km from the hotel.

Guests may select their breakfast from a continental buffet and the midday and evening meals may also be enjoyed in buffet form, from a set menu or à la carte.