The hotel welcomes guests aboard the paradise ship, where gentle waves meet unique cruise design. This beach hotel consists of a total of 466 rooms. Guests are welcomed in a lobby with 24-hour reception and check-out service. Facilities include air conditioning, a hotel safe, currency exchange, lift access to the upper floors, a hairdressing salon, night club and conference facilities. Guests can wine and dine in the café, pub or restaurant. For additional fees, Internet access, as well as room and laundry services are also available. Guests arriving by car can leave their vehicle in the car park.

Located on the beach road, the resort is within walking distance of the beach as well as the Walking Street. The resort is close to the many restaurants, bars, night clubs and shopping venues of North Pattaya. Children will love it at Ripley's Believe it or Not, Mini Siam, and the Underwater World. There are also links to the public transport network just outside the establishment.

Guests can select breakfast from a continental buffet. Lunch and dinner are available à la carte, from a set menu and in buffet form.