This 26-storey hotel includes a total of 499 rooms of which 5 are suites. Amongst the facilities at this pleasant, fully air-conditioned hotel count a foyer with a 24-hour reception desk, a currency exchange facility, a newspaper stand and lifts in addition to a bar and a restaurant. Furthermore, it is possible to take advantage of the conference room and public Internet access as well as the room and laundry services. Those arriving by car may make use of the hotel car park and garage facilities (fees apply). The lobby is medium sized with white marble floors located on the main level of the hotel. There is a small waiting area and it leads to the gift shop, restaurant, lounge and meeting rooms.

This popular full-service hotel with excellent facilities lies close to the Civic Centre, in the government and administration quarter of San Francisco. The area surrounding the hotel is full of shops and restaurants. Union Square is around a 15-minute walk from the hotel, but it is also possible to use public transport, as there is a tram just steps away from the hotel.

Cafe Marlette - Lobby level serves breakfast, lunch and dinner. A Full American breakfast buffet, California cuisine for lunch and dinner. Fresh, handmade pizza served in restaurant, room service (dinner only) and lounge. Interlude Bar and Grill - lobby level serves dinner. There is a bar and casual dining. Pool table. Large flat-screen televisions for sporting events.