This 32-storey conference hotel offers panoramic city views and a total of 1010 accommodation units. Guests can enjoy the family-friendly hotel's own eclectic mix of bars and restaurants, including Barbary Coast, Barley 'N' Hops Sports Bar, and Veranda Bistro. With modern meeting facilities, complete support services and convenient access to the city's financial district and convention center, the hotel specialises in staging successful events for groups of all sizes. Guests are welcomed into a lobby with 24-hour reception and check-out service and hotel safe at this air-conditioned establishment, and other on-site facilities include Internet access (fees apply) and a laundry service. A complimentary morning limousine service is available to take guests to the financial district.

This city and business hotel is situated in the heart of San Francisco, just 2 blocks from the renowned Union Square shopping area and theatre district. It is within walking distance of the San Francisco Museum of Modern Art and the Yerba Buena Gardens, near the Moscone Convention Center and financial district, and minutes from the East Bay, with convenient access to BART. There is a barrage of dining options within close proximity of the hotel and golf courses and a full spa are also located nearby. The cable car is only a half-block away, Alcatraz Island is 5 km from the establishment, the Golden Gate Bridge is 6 km away and San Francisco International Airport is approximately 27 km from the hotel.

The hotel features the Veranda Restaurant, which serves breakfast and set menu lunch and dinner.