This city hotel consists of a total of 190 rooms and features 24-hour reception, well equipped conference rooms, a business centre, restaurants with varying cuisines and many entertainment facilities. The business centre offers a postal service, express mail service, secretarial assistance, translation, typing, photocopying and 24-hour facsimile service. The shopping arcade in the hotel and the taxi service are ready to serve both business and leisure travellers. Guests can also make use of the car park, and Internet access and room service are available for an additional fee.

The hotel is located within walking distance of the Wantiguan (indoor stadium) and the metro station of the same name, which links up to most of Shanghai's commercial and business centres. The railway station and Shanghai Hongqiao International Airport are only 10 km from the hotel and are easily accessible via the elevated highway passing directly in front of the hotel.

The hotel offers a number of dining options, with restaurants serving both Chinese and western food. Breakfast is served in buffet style, while lunch and dinner are served à la carte or as a set menu.