Renovated in 2007, the hotel features 400 spacious and elegantly decorated guest rooms as well as a wide selection of world-class dining outlets and a bar. It is ideal for business travellers and further facilities on offer to guests at this air-conditioned establishment include a lobby area with a 24-hour reception and 24-hour check-in/out service, a hotel safe, a currency exchange facility, a cloakroom, 5 lifts, a cafe and a hairdressing salon. There are conference facilities and WLAN/Internet access is available. Guests may also take advantage of the room and laundry services and there is parking and a garage for those arriving by car.

The hotel is ideally situated in the heart of the Lujiazui, Shanghai's new financial and business district. Within walking distance guests can find various shopping centres and the metro station Shi Ji. There are restaurants a 5-minute walk away on Zhang Yang Road, the bus station is 200 m away in Dong Fang Road and Shanghai railway station is a 20-minute drive from the hotel, as is People's Square. It is a 10-minute drive to the Bund and the Oriental Pearl TV Tower, and 2 hours' drive to Hangzhou.

Guests may select their breakfast from a continental buffet and the midday and evening meals may be enjoyed buffet-style or à la carte.