In 1987 the hotel was recognised as a national monument by the Singapore government. The refurbished hotel comprises over 103 suites, extensive gardens and courtyards, 18 pubs and restaurants, 6 outdoor and indoor function rooms, 6 different hotel shops including a bookshop, dry cleaners, florist, mini-supermarket, boutique, and a souvenir shop. There is also a hotel museum, ?Jubilee Hall' private museum, ?Raffles Amrita' spa and ?Raffles Culinary Academy' cookery school. Furthermore, there are over 40 shops offering regional specialities and products. Guests can make use of the 24-hour concierge and butler services, the good-night service, 24-hour room service, laundry service, 24-hour business centre and the babysitting service, available on request. The lobby opens up three floor to the glass roof where natural sunlight brightens up the interior. Old style check in counters, the grandfather clock are all original amidst the white marble floor and teak staircase to recreate that old world charm.

This hotel is located at the heart of Singapore's shopping and commercial district. Across the street is Chijmes - a former nunnery which has been restored and converted into a national heritage site. It now houses art galleries, restaurants and pubs. The shopping paradise that is Raffles City is also in the direct vicinity of the hotel. Within a 10-minute walk, guests will find Suntec Exhibition Centre, the Esplanade Theatre on the beach, Merlion Park, the history museum, the art museum and the Arab street, Bugis Village, where guests can practise their bargaining skills and pick up local souvenirs. The nearest underground station, City Hall, is about 6 minutes away. From here it is another 3 minutes to get to Orchard Road. Changi airport is about 20 minutes away.

Guests may enjoy all meals in the form of a buffet or can choose the à la carte option from one of the on-site pubs and restaurants. In the bar and billiard hall guests can select their meal from an international buffet, enjoy an afternoon tea and the weekend Brunch buffet. A successful combination of western and Asian cusine awaits in ?Doc Cheng's' restaurant. ?Tiffin' dining hall serves a breakfast buffet, as well as a midday and evening curry buffet featuring Indian and Asian specialties. ?Long-Bar-Steakhouse' serves rustic grilled meals including grilled fish and seafood, steak, exquisite spare ribs and chocolate cakes.