The business hotel was reborn after a complete refurbishment in 2003, showcasing special touches like a lobby with a minimalist theme, a Balinese-style resort pool and a host of specially designed rooms and facilities equipped with the latest technology. Featuring 380 rooms over 18 floors, the hotel offers 6 junior suites, 16 suites and 2 room for guests with disabilities. Facilities include a lobby with a 24-hour reception, a safe, a currency exchange and lifts. Dining options include a café, restaurants and a bar, which is also a wine and cigar retailer. Conference facilities are also provided along with room service and a car park. An impressive lobby with high ceiling and light woods juxtaposed with metals highlighting this cool minimalist theme of the hotel. Largely an empty space with restaurants and a pub to the left and right respectively.

Located within the heart of the bustling business and shopping districts of Chinatown and Shenton Way, this hotel is a 5-minute drive to Keppel train station. In addition, it is only 10-15 minutes to Sentosa Island, Marina Square, Suntec City and the Esplanade Theatres by the bay. The nearest underground train station, Tanjong Pagar MRT station, is a 7-minute walk away. Transfer to the Changi International Airport is a mere 25 minutes.

Café Oriental, which is fashioned after a traditional, 1950s Chinese coffee shop, offers dining options, along with Silk Road- a Chinese Restaurant with a show kitchen, Santaro Japanese Restaurant, Thanying Thai Restaurant, Element Restaurant serving an international buffet and Hue Restobar- a Vietnamese restaurant and bar.