The hotel, which has 393 guestrooms, is a blend of old meets new and east meets west. It is air-conditioned with a lobby, 24-hour reception, currency exchange, lift, a shopping arcade, conference & banquet facilities, executive floors and a covered car park. The hotel also has 2 restaurants, as well as a LB Lounge in the lobby. Room and laundry services are available for a fee and there is a utility room with ironing sets. There is also a babysitting service available upon request and medical assistance available (fees apply). The hotels small lobby is located on the 3rd floor within its shopping complex. Though small, it is in good condition as the hotel has recently undergone a renovation. There is limited sitting area for guests - with only a few chairs in the lobby.

Located next to the Sultan Mosque on Arab Street and Bugis Village, with its enchanting atmosphere, this city hotel is an ideal base to explore the sights, sounds and tastes of Singapore. For tourists who yearn for the old Singapore, Bugis Street, just a few minutes walk away, not only promises delicious Chinese food and Chinese wares, but also has a flea market which sells almost everything, from colourful t-shirts to fancy slippers and of course, delicious roadside snacks. While Arab Street, with its knick-knacks, is ideal for bargain hunters. Arab Street also offers an array of Malaysian restaurants, suitable for both seasoned connoisseurs and new-comers to the joys of delicious Malaysian cuisine. Parco Bugis Junction, one of Singapore's major shopping centres is just a 10-minute walk away.

The hotel also has 2 restaurants, Mooi Chin Place which serves local and Hainanese cuisine, and Riverwalk Tandoor at the poolside which serves North Indian cuisine.