Compared to many hotel management and consultancy companies, this business establishment is unique with its philosophy of active consultation with the property owners and investors. The property comprises a total of 210 guest rooms, and welcomes its guests into a lobby with 24-hour reception and check-out service, a hotel safe and currency exchange facilities. On-site facilities include dining options, such as a café, bar and restaurant, as well as amenities specially incorporated for business guests like conference facilities and Internet access. Room and laundry services are provided, although the latter incurs a fee, and guests arriving by car can leave their vehicles in the nearby car park. This hotel is the first non-smoking hotel in Surabaya. It's goal is to please every individual's needs, as much with it's accommodation as all it's other services. Lobby is medium in size and atrium concept.

This business hotel is situated in the heart of Indonesia's second largest city, Surabaya. The establishment enjoys a strategic location in the region's central business district and is also just 30 minutes' drive from Juanda Airport. Soekarno-Hatta International Airport is approximately 15 km from the accommodation. The hotel is located in the city center, surrounded by shopping centres, the business district, government offices, and entertainment facilities. With easy access to the famous World Trade Centre, the Surabaya Plaza shopping mall, several international golf courses and within walking distance from the biggest exhibition hall (Grand City) in Surabaya, it is the perfect hotel for both business and leisure travellers.

The hotel restaurant offers traditional Chinese cuisine prepared by a Chinese chef. Meanwhile an international breakfast buffet is served to satisfy the preferences of all guests between Monday and Friday. Lunch and dinner are available from the set and à la carte menus.