Designed with the traveller in mind, this 382-room hotel features a state-of-the art business centre, in-room technology and a range of facilities. It is fully air conditioned and includes a lobby, 24-hour reception, hotel safe, currency exchange facilities, lift access and a hairdressing salon. A bar, restaurant and conference facilities are housed within the hotel. Internet access is available, and room service and laundry service are offered. For guests with a car there is a car park available (for a fee). Large lobby with high ceiling, with a Cafe to the right of the lobby, overlooking York Street.

The hotel is right in the heart of the central business district. It is only 500 m from the Town Hall and Wynyard railway station. The Darling Harbour Convention and Exhibition Centre and the Cockle Bay Wharf are within walking distance of the hotel. The property is just 20 minutes from Kingsford Smith Airport.

There is a café serving modern Australian cuisine, and the restaurant offers a sumptuous buffet lunch on weekdays. Guests can also visit the Irish Pub where they can enjoy a pint of Guinness in the heart of Sydney.