Renovated in 2005, the hotel comprises a total of 340 rooms spread over 23 floors, including 187 junior suites and four disability-friendly rooms. From the moment of entering the hotel, guests will appreciate the extreme spaciousness within, and facilities on offer include a lobby area with a reception desk manned around the clock, a hotel safe, a currency exchange facility, lift access, and Tim Horton's coffee shop. The air-conditioned establishment also offers a selection of shops, a bar, a restaurant with highchairs for children, a dining room, a conference room, a public Internet connection, and a free W-LAN access point. The laundry service completes the offerings, and both a car park and garage are available for those arriving by car. The lobby is medium in size with a seating area.

This hotel is located in Toronto city centre, near all the most significant attractions. From here, guests have easy access to the Don Valley parkway, the Gardiner expressway, and roads leading to highways 400, 401, and 427, and Queen Elizabeth Way. Links to the public transport network can be found directly in front of the hotel, and the nearest underground and urban rail station lies about a 5-minute walk away. It is about 10 minutes on foot to a selection of shops, whilst nightclubs are situated 15 minutes away. The railway station and the CN Tower are approximately 30 minutes from the hotel, and it is some 20 minutes to the theatre district.

Guests are able to select their breakfast and dinner from a buffet. Lunch and dinner can also be chosen from set menus and dinner is additionally available à la carte. Special dietary requirements may be accommodated, including individual-specific menus. It is possible to book all-inclusive stays.