This conference hotel was renovated in 2004 and comprises 1,392 rooms. Within the fully air-conditioned hotel there is a lobby with a 24-hour reception (and check out), safes, and lifts, as well as a bar and 2 restaurants. The hotel consists of 37 modern conference rooms approximately covering an area of 3,500 m², including a 1,900 m² ballroom. Guests can also take advantage of the WLAN access point and the Internet terminal. The atrium lobby is large and accompanied by a 2-acre garden with a 2-storey waterfall and summer terrace. There are numerous choices for seating and private conversations.

This hotel is located directly in the centre of Toronto, not far from the Eaton Centre shopping mall and an underground/ overground station. The train station, Union Station, is about 10 minutes by public transport. Ontario Art Gallery lies some 400 m from the hotel, the CN Tower about 1.6 km and the harbour approximately 2 km from the hotel.

The hotel has four dining/lounge options. The award-winning bistro also offers breakfast, lunch, and dinner in a stylish upscale setting.