Renovated in 2007, this hotel comprises a total of 1,590 rooms on 27 floors, including 55 wheelchair-accessible rooms and 24 suites. Within the fully air-conditioned hotel there is a lobby with a 24-hour reception (and check out), safes, a currency exchange facility, and lifts. The hotel also features a café, a bar, a nightclub, and a restaurant with highchairs available for children. Further amenities include a selection of shops, a games rooms, a breakfast and conference room, and public Internet access. There is a kids' club for younger guests. Room and laundry services are available, and those arriving by car may take advantage of the car park and garage. This hotel participates "Green Partnerhip Program". The lobby is large, modern, and bright in decor with several check-in areas for different room types and comfortable seating areas.

This hotel is located in the very centre of Toronto, not far from theatres, bars, restaurants, a nightclub, and a bus station. The nearest underground/ overground station is about 2 minutes away and the Easton Centre shopping mall is about 5 minutes. The train station, Union Station, is about 20 m away. The CN Tower is roughly a 25-minute walk or a 10-minute drive.

Guests can select their breakfast, lunch and dinner from a buffet. Lunch and dinner may additionally be taken as a set menu or à la carte.