This superbly situated hotel was renovated in 2004 and comprises a total of 51 rooms, of which three are elegant suites, spread across four floors. The hotel offers an inviting lobby with hotel safes and a currency exchange facility. Further facilities at this popular establishment include a cosy café and a delicious air-conditioned restaurant with highchairs available for infants. In addition, the hotel has a breakfast and dining room as well as a conference room. Room and laundry services are available, as is medical assistance, and there are parking spaces outside for those arriving by car.

This appealing hotel enjoys a great location on Douglas Street, the main north-south arterial road in Victoria. It is about 13 km from Victoria Airport and the ferry terminal to Vancouver and the Gulf Islands. The picturesque Inner Harbour area can be reached in a few paces, while the Mayfair Mall is located one block to the north of the hotel, and offers over 120 shops and entertainment venues.