This city hotel is located in a quiet area in town. It has a lobby with 24-hour reception, 24-hour check-in/check-out service, hotel safe, currency exchange facility, lift access, café/restaurant, Internet access, as well as room and laundry services. Parking facilities are available to guests arriving by car. There are 60 rooms in total spread over 4 floors.

This hotel is located right in the heart of Chiang Mai city, on Wualai Road, which is turned into a pedestrian street every Saturday. Here guests can shop for local products. There are a number of old silver ware shops located on the same road as the hotel. The hotel is also near the historical Chiang Mai Gate, and is within easy walking distance of the market where all the popular local stores are located. The temples of Phra Sing and Jedi Luang are both around 4 km away. The famous night bazaar and the railway station are both just a 10-minute walk away, while the international and domestic airports are only 15 minutes away.

The hotel offers northern Thai, Thai, international and health cuisine for breakfast, lunch and dinner at Petcharat coffee shop.