This 63-room city hotel prides itself on excellent service with a multilingual and attentive personnel. The fully air-conditioned hotel has a lobby area with 24-hour reception and check-out service, hotel safe, currency exchange facilities and a hairdressing salon. Further shared facilities include a café, bar, pub, restaurant, TV lounge, WLAN Internet access and conference facilities. Room and laundry services (fees apply) are provided and guests arriving by car can leave their vehicles in the nearby car park. For an additional fee guests can also make use of the bike hire service.

The hotel is located in the heart of the town of Siem Reap, along the tropical romantic Siem Reap River which flows from Kulen Mountain through the Angkor region and finally spreads into the great Lake (Tonle Sap). It is only 6 km from Angkor Wat temple and 5 km from Angkor International Airport.

The hotel's restaurant serves a breakfast buffet, while lunch and dinner may be selected from a buffet or set menu. There is also an à la carte menu for dinner.